Paakhi Playworks ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, play our games, or contact us.
Paakhi Playworks is an independent game development brand based in India. This policy applies to our website, mobile games, and related services, unless a particular game provides a separate privacy policy.
1. Information We Collect
The information we collect depends on how you use our website and games.
A. Information You Provide
We may receive information you voluntarily provide when you contact us by email, report a bug, share feedback, or request support. This may include your email address, name, and the contents of your message.
B. Technical and Usage Information
When you visit our website or use our games, certain technical information may be processed, depending on the services and technologies in use. This may include:
- Device type, operating system, browser, and app version.
- IP address and general region.
- Game progress, scores, gameplay events, and preferences.
- Crash reports, diagnostic information, and performance data.
- Information about how you interact with our website or games.
Some games may store basic preferences or game progress locally on your device.
C. Advertising and Analytics
Some of our games may use third-party advertising, analytics, or crash-reporting services. If these services are integrated, they may process device identifiers, advertising identifiers, app interactions, or technical information in accordance with their own privacy policies and applicable requirements.
We will update this policy as needed when we introduce or change these services.
2. How We Use Information
We may use information for the following purposes:
- To operate and maintain our website and games.
- To save game progress and preferences where supported.
- To diagnose bugs, prevent abuse, and improve performance.
- To understand game usage and improve gameplay.
- To respond to support requests and feedback.
- To display advertisements where applicable.
- To protect our services and comply with legal obligations.
We aim to collect and use only information reasonably necessary for these purposes.
3. Sharing of Information
We do not sell your personal information to third parties for money.
We may share information in limited circumstances:
- Service providers: Hosting, analytics, advertising, crash reporting, and other providers that help us operate our services.
- Legal requirements: Where disclosure is required by applicable law or a lawful request from an authorised authority.
- Security and protection: Where reasonably necessary to investigate fraud, misuse, or threats to our services or users.
- Business changes: If our business or relevant assets are transferred, subject to applicable law and appropriate safeguards.
Third-party services may process information under their own terms and privacy policies.
4. Cookies and Similar Technologies
Our website may use essential technologies needed for basic functionality. If we introduce analytics, advertising, or other non-essential cookies or similar technologies, we will provide notices and choices where required by applicable law.
You can also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Children's Privacy
We recognise the importance of protecting children's privacy.
Under Indian data protection law, a child is generally a person under 18 years of age. Where our services are accessible to children, we will comply with applicable requirements relating to parental consent, children's data, and restrictions on tracking or targeted advertising.
We will not knowingly collect children's personal data beyond what is permitted by applicable law. Parents or guardians who believe a child has provided personal data to us may contact us at paakhiplaywords@gmail.com.
We may take appropriate steps to investigate and delete information where required by law.
6. Data Security
We take reasonable technical and organisational measures to protect information against unauthorised access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
7. Data Retention and Deletion
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law.
You may contact us to request access to, correction of, or deletion of personal information that we hold about you, subject to applicable law and any legitimate retention requirements.
Some information may be stored or processed by third-party service providers. Requests relating to such information may also need to be handled under the relevant provider's procedures.
8. Your Privacy Rights
Subject to applicable law, you may have the right to request information about the personal data we process, request correction or erasure, withdraw consent where processing is based on consent, and raise a grievance.
To exercise these rights, contact us using the details in the Contact Us section below. We may need to verify your request before acting on it.
9. Third-Party Services and Links
Our website or games may link to third-party websites, app stores, or services. These services are operated independently and have their own privacy policies.
We are not responsible for the privacy practices of third-party services. Please review their policies before sharing information with them.
10. International Processing
Some service providers may process information on servers located outside India. Where this occurs, we will take steps required by applicable Indian law and other applicable legal requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy when our website, games, technology, or legal obligations change. The updated version will be published on this page with a revised "Last updated" date.
12. Contact Us
For privacy questions, data requests, or complaints, please contact: